Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms:
3.0
Service:
1.0
Cleanliness:
3.0
Food:
4.0
Amenities:
4.0
I want to tell you about a very pleasant incident that happened to my friend at the hotel.
In the morning, my friend went to breakfast and left a bag with all the documents, phone and money on a chair and went to get tea. The place was unattended for a maximum of 15-20 seconds, but during this time the bag was stolen. When he turned to the duty manager with his trouble, and he showed complete indifference. When the police were called, they were interested in 2 things: the last name and date of birth and nothing else. He asked to try to determine the location of the phone, but no one did anything ....
From the Intercontinental Wien hotel, nothing was offered - neither a call to a friend, nor the address of the embassy.
Be vigilant, otherwise brazen theft in collusion with the staff is very bad and tough.
In the morning, my friend went to breakfast and left a bag with all the documents, phone and money on a chair and went to get tea. The place was unattended for a maximum of 15-20 seconds, but during this time the bag was stolen. When he turned to the duty manager with his trouble, and he showed complete indifference. When the police were called, they were interested in 2 things: the last name and date of birth and nothing else. He asked to try to determine the location of the phone, but no one did anything ....
From the Intercontinental Wien hotel, nothing was offered - neither a call to a friend, nor the address of the embassy.
Be vigilant, otherwise brazen theft in collusion with the staff is very bad and tough.
Translated automatically from Russian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- Brazen theft in collusion with the staff is very bad and tough.
- Everything would be fine, but the phone and money were stolen right at the hotel.
- Hotel theft
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