Плохо Badly

Transfer from Tirana 6 hours. The guide said that she was tired and would not tell anything about Albania. Arrived at 3 am no one was at the reception. There are no reception hours either. It's generally nonsense people come from other time zones. The guide threw us the keys and drove off at the reception there was a bunch of lunch boxes, but no one said they were ours or not ours. As it turned out later, this is how we were greeted - a welcome cocktail. Who took lunchboxes more boldly, and some were frightened by formidable announcements about a fine for bringing food into the room. Basically jungle.
The waiters are rude, put behind dirty tablecloths, although they have a lot of disposable tablecloths. Dirty dishes are not cleaned during meals if you rearrange the squeal yourself. I wrapped a croissant in a napkin and a delegation of shvonders immediately ran up to me and said that it was impossible to take out even one croissant from the cafe. At the same time, I also drank tea, in general, they know how to spoil the appetite. Before leaving, I wrapped two boiled eggs for the journey, the delegation again came and forced me to eat these eggs. But the most interesting thing in the evening at the reception was told that I didn’t eat the eggs, but stole them, and demanded 50 euros. This is some trash. Because of the two eggs for which I paid 800 euros, they even called Tirana.
I've traveled half the world, but I've never seen anything like it. At the same time, the tour operator said that this is a worldwide practice. I think the fish rots from the head. Before arrival, we watched the speech of the management of Aler Travel and they said that vacationers do not need umbrellas since they go to Ksamil, that is, at the request of the workers, umbrellas and sunbeds were removed. No beach, no pool, bad food. On the first day there was fresh pastry, but then we ate it for 4 days and when we ate we brought a new one. Dinners that were previously praised tasteless and meager, there is no animation. In the elevator during the day, the temperature is 70 degrees, they are rarely cleaned, the bed is not changed or covered. For what 4 stars, and even more so, a plus is unclear. Do not use the services of Aler Travel all a scam. Although Saranda and the sea are super. No luck with travel agency.