Отсутствие сервиса, хамство и угрозы выкинуть из отеля Lack of service, rudeness and threats to throw out of the hotel

Chose this hotel based on the reviews on Booking. com. For the first time I encountered such rudeness and attempts at assault.
Not even shower gel and shampoo. You have to beg for towels all day long. The buffet is empty 5 minutes after the start of breakfast and no one plans to replenish it with anything other than watermelon and cucumbers with tomatoes, although breakfast lasts an hour and a half.
The hotel manager is a man, I enclose his photo. On the last day, we went to ask him when we have a check out and what time the transfer will pick us up. We received an answer that you should leave at 0, but he doesn’t care what time they pick us up. Although such information is always provided at the reception. When I clarified that we had a tour package with his hotel, they told me that I was nobody here and there was no way to call me and that this was his personal property and that I should pack my things and leave the hotel right now (22.30). I said that I had paid for the hotel for 7 days. To which I received the answer that no one paid him anything and that if I had not been a woman, I would have received normally from him. Progressive movements began in my direction and throwing with wild cries. We had to almost run into the room and close the latch. In the morning, he again did not leave us alone, continued to rush and already say that they paid, but this was not enough for him.