Feedback about the travel agency Join up! to travel / Travel2sea

I liked everything about the agency. As for the transfer, there was a transfer of the flight on the way there for 40 minutes, it was not critical. But, on the way back, there was a transfer of the flight for 4.5 hours, this was already critical. We had to leave the hotel at 02:00 in the morning, and they picked us up at 06:30. Unfortunately, in this situation, I cannot give a high rating to the tour operator, since the Join up website did not display real information about the flight departure time. The departure time was repeatedly postponed, either for an hour, then for two, then for another 30 minutes, which was reported to us at the reception, and on the website it was displayed that the departure was at 07:00 in the morning. Of course, we were worried, because being late for a plane, being in a foreign country without money, would not be very pleasant, to put it mildly. There are no complaints about the agency itself, I can give them 10 points out of 10, but the tour operator is not more than 5 points, since, unfortunately, electronic information is not updated, this is not very good.

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