Турфирма Travel Up

http://travel-up.com.ua
Lviv вул. Олекси Новаківського 12
(68) 2560052, (97) 4007293
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Travel agency rating:
5.5

TRAVEL AGENCY REVIEWS TRAVEL UP



Everything is wonderful!

traveled  5 years ago
Travel agency assessment:
10.0

Kupuvala bus tour to Nіmechchina on Novy Rіk. Everything is wonderful, the manager consulted, explained all the details and nuances, gave prices, prepared all the documents and gave advice on all meals for the tour. It’s also handy that everything can be done online. After returning from the tour, they sent me a gift certificate with discounts on the future more expensive, it’s welcome! Obov'yazkovo zvernus again, definitely recommended!.



Terrible firm

traveled  5 years ago
Travel agency assessment:
1.0

We booked a tour for 5 days, chose from guaranteed tours, which means we thought it was going for sure. Bought tickets and paid. And a week before departure, they cancel our trip, offering to choose other tours that are many times worse. I dialed the number that is listed on the site where the not-so-nice girl DIDN'T APOLOGIZE, didn't get into a position, but said something like - you call the reception, what do you need? Where is the explanation? Where is the apology? I'm talking about compensation! In general, your service is minus zero significantly! Teach operators to speak and apologize!!! And learn how to conduct business processes, and not put the tour in guaranteed, and then cancel it for no reason.





Travel agency rating Global

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