Travel agency review Tours & Tickets Оболонь (Kyiv)

Review of the travel agency PEGAS TOURISTIK SMART PLAZA Obolon

Author:
Date of purchase: 12 july 2019
Written: 06 october 2019
4.0
Travel agency: Tours & Tickets Оболонь (Kyiv)
Service type: пакетный тур, отель

I have no complaints about the chord tour, they served at the highest level. The driver team and guide are great.

As for PEGAS TOURISTIK, I didn't like it. They say that they will call back in 5 minutes, as a result, I can’t get through to them for 2 days, during this time I manage to get to them, and they haven’t even started to deal with me yet, then, of course, this doesn’t suit me. I understand that the season and all that, but people need to be treated like human beings. I practically begged myself for this trip and was very upset. I believe that the girl was at least new in the agency, she could not answer elementary questions, whether it would be, or it would not be, either then, or then. I had to contact another agency to get answers to my questions. The chord tour has the opportunity to order a meal, charge the phone and other services, who told me about this? I was told that I should be there 2 hours before the trip, if they told me that I would find all this at the terminal, I would not have to take such an early ticket, and even much more expensive, and then it turned out that on Terminal buses run every three hours. If I had this information, I would not have to run back and forth for tickets and change them.




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