Travel agency review Tez Tour Туроператор (Kyiv)

Complete irresponsibility and disrespect! Disappointed(

Author:
Date of purchase: 31 march 2016
Written: 13 may 2016
1.0
Travel agency: Tez Tour Туроператор (Kyiv)
Service type: пакетный тур

The flight was delayed for 16 hours (!!!) This gift was given to us by the "respectable" UIA airline in tandem with TEZTUR. As a result, we arrived in Egypt not in the morning at 10-00, as we should have, but at 1-00 at night. I was blatantly struck by the attitude of Teztour at the airport, when they ripped off 2 bucks more for a visa. I would like to especially note that we had small children with us, who, due to fatigue and lack of sleep, made us “torn years”.

We were checked into the hotel at 3:00 am. Naturally, we lost a day and still did not have a good rest, because if we had enough sleep before dinner, then why would we come at all.

Upon arrival home, we wrote a claim to TEZTUR, which was refused. And they only asked to compensate for one day of rest, which we lost. Nothing more!!!

I strongly do not recommend the operator TEZTUR. And in "tandem" with UIA - this is generally an explosive mixture of spoiled rest.




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