Author:
Date of purchase: 03 march 2019 Written: 30 april 2019 |
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Travel agency: Tez Tour Турагентство (Kyiv) Service type: пакетный тур, отель |
Everything was fine with the tour company. Chose, issued and flew. There were no transfers, everything was on time there and back. Good transfer. We also took advantage of the guided tours. True, they wanted to cancel, but we were not allowed to do this, since we would lose 50% of the cost, although we wanted to cancel two days before the trip. And they did not warn about this nuance in advance, they said that all 100% returned. And then it turned out that it wasn't. This rule applies if you are sick, and you need to provide a certificate from the doctor that you cannot go anywhere. Of course, I had a fight with the guides about this. They do not immediately warn about the loss of funds in any case upon refusal. There was such an unpleasant moment. In all other respects, we had no problems.