'Chic' rest in Crimea.

Terra is a terrible travel company. The head Nedilko Zoya Grigoryevna treats clients in a boorish way. When it was only about organizing a vacation, it was agreed that the vacation was not quite standard, that is, not 7 days, but 5. To which it was said that buy a ticket from us and we will organize your return back to Poltava. An advance has been made. Calls were answered rudely. They promised to call back and didn't. It was paid for "LUX". Upon arrival in the Crimea, Nedilko informs me that she mixed up the numbers (it seems that the person does not have a calendar), they can pick us up in 3 days, well, no way in five. Return to Poltava as you wish. In the city of Sudak, we were accommodated in the most ordinary dirty room, where a dirty sink, a dirty shower, dirty windows and curtains, a broken kettle, a TV does not work, etc. I repeat, the price was set for a suite. On a phone call, Nedilko replied that I was calling at the wrong time to call back. The next time she just didn't pick up the phone. When I got a phone call from another number, she said she didn't know what she was talking about.. This is how the travel company "Terra" works. Do not contact, do not go, you will not see such rudeness, cunning and meanness anywhere else. Only there. Low bow, Zoya, for the "chic" organization of the holiday. I wish that people treat you the way you treat them, and provide services in the same way as you provide. For you, the client is empty space.

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