Travel agency review TUI Турагенство (Bucha)

I recommend the tour operator TUI Ukraine, they are the best

Author:
Date of purchase: 02 july 2019
Written: 09 march 2020
10.0
Travel agency: TUI Турагенство (Bucha)
Service type: пакетный тур

Tour operator TUI Ukraine (TUI -Travel Agency · Bucha, Heroes of the Maidan, 15, office 22) is not the first time I apply. And all at the highest level. Last year for the first time (do not hide it was a little scary) flew to Hurghada, Stella Beach Hotel value for money, perfect, accompanied by:

- everyone told in detail what and how ...

- prepared all the documents, explained what and how step by step from airport to airport

- Departure on schedule

- Transfer back and forth without any complaints. namely - clearly with respect and knowledge of the case, without delays or downtime and everything is clear where to go and where the bus

- a representative of the hotel at the meeting competently explained that somewhere ... and without conditionally offered a tour, we honestly refused, but further communication did not affect. He was ready to come to the rescue and treated with understanding on all issues. Which speaks of a professional approach to even the little things that make our vacation better.

There is a lot to tell, but in short, when designing and buying a tour, we were offered enough options for hotels in the price policy that suited us. The pros and cons of each option are honestly shown. Professionally provided all the information of interest. Each variant of the hotel is described in detail. There are several departure options. Thank you very much for that. Also in addition as a bonus 10% discount cards in Duty Free, which is also very nice. We had the agent's contacts and we knew that in any situation you could ask for help or just advice. Definitely recommend to everyone.

speed and efficiency

correctly chosen resort

everything went well

information support

qualified staff

minimum prices

the promised conditions correspond to reality

promptly, professionally, clearly

excellent service at the hotel

real prices

Russian-speaking guide

good guides

Disadvantages - no disadvantages




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