Date of purchase: 03 june 2019 Written: 25 august 2019
8.0
Travel agency: TPG Agency (Kyiv) Service type: пакетный тур, отель
I have no complaints about the agency, but there are some nuances. They did not make concessions to us when changing the hotel, but simply put up a fine when changing the booking. I just didn't like this moment. Everything else was great, everything was great. Nothing was transferred to us, information was provided on time, everything was fine. The organization was on time, without delays, they did not postpone the departure time. Excursions were offered to us, I took a boat trip and paid for it. But the guide later said that the group did not fill up, and said this almost at the last moment. Because we did not get on the tour, it did not work out.
