It's not the writers who write the reviews, it's the tourists. Try it, it's inspiring!
×
We will send you one letter
on the day you return from vacation
on the day you return from vacation
Specify E-mail
Please enter a return date
- Home →
- Reviews about travel agencies →
- Kyiv →
- TPG Туроператор →
- NEVER BUY TICKETS FROM TPG
Travel agency review TPG Туроператор (Kyiv)
NEVER BUY TICKETS FROM TPG
|
Author:
Date of purchase: 05 january 2013 Written: 26 february 2013 |
|
Travel agency: TPG Туроператор (Kyiv) Service type: авиаперелёт |
Taking advantage of the situation with IATA blocking money on Aerosvit's clearing bank account, TPG refused to refund us compensation for a canceled flight, tickets for which were purchased the day before departure and had not yet been credited to Aerosvit's account. That is, TPG did not have time to transfer payment for tickets to IATA (because the money for all tickets sold for a certain period is transferred at the end of this reporting period, determined by the IATA settlement calendar), but decided not to return them to us. Getmantseva, simply looking into her eyes, said: "We have already lost so much on the cancellation of Aerosvit flights, what do you want from me ?!".
The company refused to accept the official claim - having folded their hands in a bundle, they simply stated that they would not sign for the receipt of the Claim and put the number of the incoming one, we can wait at least until the evening and come every day. So I would not advise buying any services from this company. For them, there are no laws, no decency, no concept of "client" - they will not blink an eye for an extra penny.
