Author:
Date of purchase: 19 may 2015 Written: 05 october 2015 |
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Travel agency: TPG Туроператор (Kyiv) Service type: авиаперелёт |
We kind of paid the money to the travel agent "Miles Away", but TPG was the charterer. I don’t know what the conditions for joint cooperation are there, but they cooperate and it will be very difficult to resolve any controversial issues with the tour operator because they will switch arrows to each other, which by the way happened. It turned out to be a very bad situation, the travel agent did not inform us about the change in the return flight schedule from Montenegro, and when we arrived at the airport the plane was already flying to Kiev, we had to urgently buy tickets the very next day and it’s good that there were tickets and spare money. Further proceedings did not lead to anything, the travel agent "Miles Away" in the person of the director Evgeny began to switch the arrows to the tour operator "TPG", they say that he did not notify him of the changes. Turning to the tour operator "TPG", they, in turn, began to switch the arrows to "Miles Away". We were just wasting our time just to be kicked from one to the other. The director of "Miles Away" did not admit his guilt, having left for the fact that nothing came to him, TPG also "froze off" making it clear that it was our fault in general, we had to check the departure time ourselves. In the future, Evgeny offered to reimburse 20 bucks so that everything would be "hushed up", despite the fact that 200 USD were additionally spent on tickets. e and was lucky that there was a place to stay, so they would be homeless there. Therefore, you understand what kind of sediment was left with cooperation with these companies and what kind of attitude towards the client, towards them more than anyone else.