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- Fraudsters.
Travel agency review TPG Туроператор (Kyiv)
Fraudsters.
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Author:
Date of purchase: 04 june 2017 Written: 10 july 2017 |
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Travel agency: TPG Туроператор (Kyiv) Service type: пакетный тур |
The TPG operator does not provide the service you order at all. As an experienced traveler, this is the first time I have encountered such an unprecedented insolent attitude to my duties. Having agreed with friends and relatives from other countries, we chose the Papillon Belvil hotel in Belek in Turkey for our vacation. I bought a tour in Ukraine from the TPG operator on early booking and on March 4, 2017 and paid for the tour 3 months before the start of the tour. Before leaving, I checked the status of my application again on the site - everything is fine. And in the morning in Antalya they told me that they were taking me to another hotel in Belek, because this one was "on the foot". As a result, our children did not rest together, all my friends settled in Papillon through other operators and those who bought the tour 3 days before arrival, and only my family did not find a place. And on Booking. com I saw that there are places. The worst thing is that every day they brought people from this operator who bought tours to other hotels. Conclusion: the TPG operator sells Roulette and only, they mock tourists, laugh: choose, choose, and you will go where the place will be. This is how they answered my claim "we have the right to change the hotel to another of this category". I emphasize: the tour was purchased on an early booking, 3 months before the trip and the day before the trip was confirmed.
