Travel agency review TPG Туроператор (Kyiv)

Disgusting tour operator

Author:
Date of purchase: 22 november 2016
Written: 11 december 2016
1.0
Travel agency: TPG Туроператор (Kyiv)
Service type: пакетный тур

The trip was planned from Krivoy Rog with a transfer from the Dnieper. We left the Dnieper at 9.00, at 12.00, upon arrival in Krivoy Rog, it turned out that our plane did not take off from Sharm and the scheduled departure at 14.00 was postponed indefinitely. We were not taken to the airport, to a cafe, to McDonald's in the end, instead, leaving at 9 am from the Dnieper until 5 pm, we hung out on the bus, without food, toilet, and water (naturally, we had to organize all this ourselves and at our own expense) . At 17:30 we decided to check into a hotel nearby. Under the snowfall, with suitcases, half the bus of children unloaded at the hotel, where we just sat and waited for about half an hour. We waited until we were not settled anywhere. And again: put the suitcases in your hands, load them into the trunk and voila - in half an hour we are in another hotel (and we should have already been in Egypt at that time, and not rummaged through the buses). We were settled at 19:00 and invited to dinner. We did not have time to sit down at the table, as we were ordered to urgently pack up, as we will go to Boryspil. This news shocked us. The whole day on the bus and another night to go somewhere. Now the version about the plane has changed: it turned out that the super-Kryvyi Rih airport was covered with snow and no one is going to clean it, and we only fly from Kyiv. At 21:00, as we were promised, no one came to pick us up (and we rented rooms in a hurry, without even having time to take a shower). After 30 minutes, the bus did appear, pick us up and ..... we went to the first hotel, in which there were no places for us. Of course, it is very logical that people who are on the road all day should be the last to settle, despite the fact that there were children under 3 years old on the bus. stop at a parking lot at a gas station or another decent place and relieve themselves in the cold and at 2.00 am people had to go to the field. Upon arrival in Kyiv at 7.00 in the morning, it turned out that our plane was only at 11.00. And again 4 hours of waiting.

On the way back, the same jokes. Our hotel is 5 minutes drive from the airport. We were picked up at 5:30, despite the fact that then it was already known that the Samoyel would not fly away on time. The scheduled departure for 8.15 was postponed in fact for more than an hour, and again we, like idiots, cuckoo at airports. And finally, upon arrival: we sat for 1.5 hours on the bus, waiting for the return transfer, because 1 (ONE) person, moreover, from Krivoy Rog could not cross the border. What the f...we were waiting for him is still a mystery to me.

Organization-unit to put a pity. They spoiled the rest, stole the day of the trip, I do not advise anyone. We wanted to fly from Zaporozhye with Annexes - I regretted my decision to choose TPG a million times (we saved $50).




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