Author:
Date of purchase: 02 september 2018 Written: 12 september 2018 |
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Travel agency: TPG Туроператор (Kyiv) Service type: пакетный тур |
We booked a vacation with the company "Travel Professional Group" LLC in the period from 02.09 to 09.08 with a departure from the city of Chernivtsi. We booked Simply Fine Hotel Alize 4 * for $ 854, after confirmation and payment, the company notified us that the hotel was in the stop. They offered an alternative, Club Konakli Hotel 4 * which we successfully agreed to. Upon arrival, we were settled in Rios Beach!, which at the time of the purchase of the tour was $ 224 lower! They said that they would relocate, but did not offer any alternatives. The hotel did not correspond to 4 *, there was no food, as well as alcoholic drinks.
No one wants to reimburse compensation for a flight delay of 13 hours and a non-compliance of the hotel with the one declared when buying a tour.
The guide begged for gratitude, arguing that he works very hard and hard. In this case, this receipt is used against us.
Never, under any circumstances, order services from this tour operator!
Stay without rest for your own money!