Travel agency review SILVER-TOUR (Kyiv)

Terrible firm. The conditions of the tour and the contract were not met

Author:
Date of purchase: 28 april 2013
Written: 05 august 2014
1.0
Travel agency: SILVER-TOUR (Kyiv)
Service type: пакетный тур, отель, оформление визы

1. The hotel was located in the city of Ede which is at a distance of 80 km from Amsterdam, although under the conditions in Kyiv it was promised a stay of two days in Amsterdam and a settlement there

2. On the way back, instead of a hotel with at least 3 stars (as promised), they settled in a terrible HOSTEL.

3. The excursion to Krakow planned under the contract was canceled for a reason, I quote: "If we stop by Krakow, then they say we will stand at customs for a very long time, because there will be many buses," but in fact the guide apparently just hurried home to Lviv to celebrate Easter .

4. There was not a single bus at customs, but we stood still for more than an hour, for the reason that Silver-tour did not bother to check with two tourists from the group that they had a visa for the required dates (or they themselves incorrectly opened a visa for them), from - why people were deported (their visa ended a day earlier), and the whole group of about 50 people waited an hour and a half (on the Polish border) while the border guards dealt with them.




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