bad for greece

Did not like the work of Pegasus in Greece. The only plus is that their prices are lower than in the rest of our hotel (Aquis Silva Beach 4 *, Crete). Firstly - change Katerina, she seems to be just tired of tourists. At the appointed time, the guide from Pegasus did not arrive at our hotel. We waited an hour - Marina was not there. Plus there was no tour operator folder in the hotel. Okay, this is it. Excursions we found in the city. But Pegasus, you're losing money! The transfer time back to the airport is what we were interested in. We found Pegasus numbers in Crete in a brochure given to us by our agency. Called wrong number. If it were not for the help of the hotel managers, they would not get through. They said the code in the brochure is wrong. We got through. We were switched to Russian speakers for a long time. It turned out that this is the Millennium company, they gave us the phone number of Natalia - the main one from Pegasus in Crete. She was surprised at our call and said: "Why are you calling me, and not your guide Marina?quot; We answered that we were happy, but she was gone for a whole week. Marina called us herself. After half an hour. Didn't apologize. Said she was at the hotel but later. BUT If that were the case, she would certainly have left a note or some kind of notice of her visit. They promised to say the transfer time at 19.00, but 30 minutes after our conversation with Natalia, a fax arrived and the staff gave it to us right in the room.

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