Travel agency review Pegas Touristik Туроператор (Kyiv)

Very bad job at the hotel

Author:
Date of purchase: 28 june 2017
Written: 22 july 2017
1.0
Travel agency: Pegas Touristik Туроператор (Kyiv)
Service type: экскурсионный тур, отель, авиаперелёт

We went to Tunisia, to the mirage beach club. They were not satisfied with the girl from Pegasus, Natalya. Not polite, does not give a phone for communication. The only goal is to impose excursions on the first meeting and that's it. Then she didn't even say hello. We traveled everywhere on our own. They got into her unpleasant conversations with tourists, when the bus did not pick them up, they were rude not covered. So de more than once, other tourists waited for an hour at the reception for her .... I hope the Pegasus will hear and take action.




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