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- Travel agency with terrible guides
Travel agency review Pegas Touristik Туроператор (Kyiv)
Travel agency with terrible guides
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Author:
Date of purchase: 22 september 2015 Written: 17 november 2016 |
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Travel agency: Pegas Touristik Туроператор (Kyiv) Service type: пакетный тур, экскурсионный тур, авиаперелёт |
Representatives of the company are very lazy, do not expect help from them.
During the transfer to the airport, we discovered that we forgot our passports at the hotel. We explained this to the guide who accompanied us and asked for help, we were confused. The guide said to call the hotel, they asked her for a phone, and she said that she would not give her personal phone, and in general, my working day starts at 9, they say, not my problems.
The passports were still found in the bag. On his return, he called the travel agency and complained about the guide, it’s all the same to everyone, call there, write there)
If a serious situation really arises, Pegasus will not help you, we do not use the services of this operator anymore.
