Travel agency review Pegas Touristik Туроператор (Kyiv)

Good tour operator, but the work of the representative in the host country needs to be corrected

Author:
Date of purchase: 07 june 2017
Written: 22 june 2017
7.0
Travel agency: Pegas Touristik Туроператор (Kyiv)
Service type: пакетный тур

Satisfied with the work of the tour operator. Both from the moment of choosing a hotel, and until the moment of returning home :)) There is one, but a weighty remark. Rather, not even a remark, but a request. You just need to conduct explanatory work with a representative of your company in Alanya (Turkey.) Perhaps the case that I encountered is a single one, however. . . Service for the provision of excursion services is not just intrusive, it is mega-super-excessively intrusive! Refusal to buy excursions is perceived as a personal insult. There are phrases like: "Take a tour from someone else, I will deprive you of a transfer to the airport" and although everyone understands that this is a joke, you must admit that it is not pleasant to hear. Of the time allotted for communication with a representative of the company, no more than 20 minutes turned out to be really useful. Then you sit and spend your precious vacation time, so as not to offend Pegas Touristik, you can gently refuse the offer. Having arrived at the sea for some week, I don’t want (or maybe I can’t, or maybe all at once) to fly to Israel, or visit a water park, etc. But I have to sit and make excuses (!) As if for a lesson not learned. Not only are the proposed excursions shamelessly imposed, but they also cost twice as much (supposedly for safety, the key word is "supposedly".) I understand everything, his business is to sell. But don't be so rude. THANKS.




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