Travel agency review Pegas Touristik Туроператор (Kyiv)

All is well, but...

Author:
Date of purchase: 21 october 2015
Written: 09 november 2015
5.0
Travel agency: Pegas Touristik Туроператор (Kyiv)
Service type: пакетный тур

Good company, no complaints. Departure, check-in. All perfectly. Thank you! But! I would like to write about your guide at the Sea Star Beau Rivage Hotel, Hurghada, Egypt.

Guide - Victor - is a boor man. Which treats people WITHOUT any respect. The first meeting, he held the people for over an hour. And for an hour, he wouldn't even let me put in a question. He said that he was very sick, and he had to sit with us, not lie down. He smoked in a non-smoking room (he received hotel guests there) and did not look at the fact that I was with a child. He did not have full information about the excursion that he offered us. In the end, the tour was ok. But, we have already learned a lot about the fact.




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