158 euros

Arriving in beautiful Barcelona, ​​we, full of bright hopes, leave after receiving our luggage and see the complete absence of the representatives of Pegasus who met us. There were representatives of Teztur and Natalie, they answered our questions that Pegasus left half an hour ago. We began to call the numbers in the memo, the operator passed from one manager to another and in the end just hung up. At the huge airport, we began to look for information, and when we found the only thing they could help us with was to point to payphones and a taxi rank. We took a taxi and got to the hotel, the cost of a taxi is 158 euros. We settled in the hotel calmly, using a voucher for a settlement, and only in the evening did we find a representative of Pegasus, Evgenia. Evgenia began to assure us that it took us a very long time to receive our luggage, and after waiting for 1 hour, those who met us took a receipt from other tourists that there was a wait. At our demand to show this receipt, Evgenia immediately began to be indignant and shout that we ourselves were to blame, because we did not arrive on time, that we had to call, that they were waiting for us. Our check from the taxi did not look at all, immediately warning that no one would compensate for anything. Further rest took place in the complete absence of Pegasus's attention. I once turned to Evgenia about medical insurance, mosquitoes bit me badly and allergies began, so she said that in case of simulation, insurance does not apply, I am covered in red spots, my fingers are swollen. I could only get help in a pharmacy. Don't mess with Pegasus it's the most disgusting, vile tour operator ever.

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