Author:
Date of purchase: 01 august 2018 Written: 17 november 2018 |
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Travel agency: Ola Travel (Kyiv) Service type: пакетный тур |
Hello. I bought a tour to Turkey at Ola Travel on Koltsov's manager Yulia. The day before departure, I phoned Yulia (he called) to clarify the time of departure. She assured me everything was ok. As a result, the flight was delayed for 6 hours, a hotel room with cockroaches. He demanded compensation. Yulia is frostbitten, Her position is to make money on tourists; everything else does not concern her. Although she must accept the claim. There is no place for such inexperienced and boorish managers in tourism. If you want to be deceived for your own money, come to Ola travel