Author:
Date of purchase: 08 july 2014 Written: 18 august 2014 |
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Travel agency: Ola Travel (Kyiv) Service type: пакетный тур |
Hello! We took a ticket from Ola travel, they, in turn, from the Anex tour and insured us from Alfa insurance. We took a ticket with insurance about not flying, as we were traveling with a child 3.8, anything can happen! The day before departure, we get to the hospital, obstructive bronchitis, a suspicion of inflammation of the lungs. The agency assured us of 100% payment to us for the tour, as there is insurance. But it wasn’t there that the insurance company throws arrows at anix and ola, and those, in turn, at them, now anex and ola are generally frostbitten, they say we don’t know anything, why are you calling! We are waiting for the court with the insurance company. By the way, I'm not a lawyer, but there they have so many violations in the documents, just wait! Advice: find a better, more normal, adequate and responsible company for your words, but not a link with Ola travel Anex tour and Alfa insurance !!!