Travel agency review News Travel (Kyiv)

Significant claims against the host - Al Khalidian Tourism

Author:
Date of purchase: 20 december 2013
Written: 04 february 2014
6.0
Travel agency: News Travel (Kyiv)
Service type: отель

I travel a lot, but I have never encountered such service in any country in the world. Three times I contacted representatives of the host company in the Emirates in Dubai - Al Khalidian Tourism - and all three times were unsuccessful for me.

When meeting at the airport, we waited for about an hour, first to be loaded onto the bus, and then the driver, who left for prayer.

The second time I ran into them when we were at a meeting with a representative of the company in our hotel - Corp Executive Al Khoory. The only question she had was: What will you buy? She was, to put it mildly, not interested in telling something about the city in which we were for the first time. Therefore, three minutes for everything and again the question: What are you buying? When asked where you propose to go and what interesting things you can see, the answer is amazing: All trips are interesting. In parallel, she answered phone calls and talked about the fact that she has people who order and they have to go.

The third time I had to face, but it did not work out, when leaving the hotel. At the appointed time, we were at the hotel reception, and as indicated in the letter that was given to us the day before in the room, “they were at the reception or at the concierge desk.” When at 5.03 there was no one and we dialed the hotline, we were told that the bus left and had to get to the airport on their own.

Therefore, when traveling to the UAE, specify who will be the host and bypass Al Khalidian Tourism.




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