Travel agency review News Travel (Kyiv)

The road is spoiled impressions ...

Author:
Date of purchase: 19 july 2014
Written: 11 august 2014
2.0
Travel agency: News Travel (Kyiv)
Service type: пакетный тур

This year, having visited Bulgaria twice, all the impressions about the rest were spoiled by the road home. If for the first time with the travel agency "Il-Tour" - a terrible, dirty bus without air conditioning, and on the way back (the company went bankrupt) and the tour operator said that no one would pick us up, but Thank God, we cost "little blood" and left for a day earlier. The way we drove back the second time shocked me! This time the company was NEWS Travel. I consider it a trifle, that they waited 1 hour for the transfer, then they sat for another 1.5 hours on the bus. But when we have already gone "miracles" began. Outside Varna, Denis's escort received a call on the mobile phone and was told that the bus of tourists who were going to Kharkov had broken down. Our route No. 516 route: Bulgaria-Romania-Chernivtsi-Ternopil-Rivne-Lutsk. On Golden Sands, Denis said that the tourists . who go to Ternopil (6 people) will be transferred to another bus, and people will be put on us to Lviv. Long negotiations and we are going to the Romanian border. There are already 3 more Doris buses at the border and the escorts decide among themselves how to get out of the situation. We were allowed to leave. We left for 10 minutes to eat. .. when we approached the bus, it was already empty, some man was taking our luggage out of the luggage compartment. . I asked the girl what was the matter, she explained. that we should transfer to another bus. “Hurry up and get your things out of the salon,” she told me. With a sandwich in hand, I went into the bus to pick up things. . randomly throwing everything into a bag. . . and then the bus driver began to shout in a raised voice: "Come on, let's go faster!" The son, standing nearby, with tears in his eyes, asked: "Mom, why don't we have tickets? Why are they kicking us out." . . Practically throwing us out of the passenger compartment, the bus drove to the border. . . As it turned out later, the passports of young people were left in this bus. . . To which the escort said, let's catch up before they leave. . . the nightmare didn't end there. . When we entered the cabin of another bus, it was packed with people. . People were stuffed into the "Mitten", they did not explain anything. . Even the escorts crossed the border on their own. . . To the question: "Where should we sit down?quot; The answer was - Where there are empty seats. . . "The daughter began to cry, the son was hysterical. . It got to the point that her husband was offered to walk home. .. thank you very much . a married couple who gave way to us. Having passed the border, we were "rejoiced" that we would go by bus to Chernivtsi, and there we would transfer to our bus and eat along our route. . . This is how we traveled from Bulgaria on 3 buses. . . And now I have a question for the travel agency: "How long will you solve your problems at the expense of tourists? We paid for our fare. . . . children's tears and our experiences!




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