Author:
Date of purchase: 12 august 2010 Written: 14 august 2010 |
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Travel agency: Magic Travels (Kyiv) Service type: экскурсионный тур |
Didn't ask for anything extraordinary, just a junior suite in a hotel stay. Maybe I really took it all wrong?
Good afternoon, Oleg! I am very sorry that you are so negative! I just suggested the best option for you. So that you are not tied to the group and numbers.. I am glad that you have found a suitable option for your trip. each travel company has its own rules for booking a tour. And there was no talk about your financial situation. In any case, the client is always right .... therefore, have a good day for you! and a successful trip !!
August 13, 2010 9:48 AM user wrote:
: Good morning Elena,
I will definitely post your answer for discussion in TurPravda.ua and see what they say about your answer.
For example: in "Eurasia-2012" they simply called the hotel and agreed on an additional payment for a junior suite in the amount of 275 euros for the entire stay, and did not poke my nose into my financial condition as you did.
All the best.
Good luck with your clients.
Oleg Boyarinov.
On Fri, 13 Aug 2010 03:39:21 +0400, Elena Magic-Travels
> Good afternoon, Oleg.
> Of course, this is your right, but these are not dormitory rooms, but standard ones (two-bed or three-bed rooms), since this is a package group tour !!! .. therefore, a very low price, you understand very well if an individual tour is all the wishes of the tourist (there was only one desire: a junior suite) - this is already considered - individual service ... and the price will be much higher .... in your case it is easier to buy tickets for a fast train, and even better for a plane (why not book a charter? )... book online (via the Internet) (I'm probably stupid and don't know what on-line is) a hotel in St. Petersburg.... any room... and any hotel of your choice... and there you can visit any excursion program on your own ... at least, at the moment, there are no problems with visas and a language barrier with Russia ... (what does the language barrier have to do with it? And I’m fine with English!)..
Good luck with your trip.
> August 12, 2010 8:05 pm user wrote:
>> Good evening Elena,
>> I'm sorry, but I have to cancel the trip because of the hotel, the shared (my mistake, I should have written standard) rooms do not suit me.
>> Sincerely,
>> On Thu, 12 Aug 2010 18:25:42 +0300, Elena Magic-Travels
>> > Good evening, Oleg!
quoted2 >> >> Rooms are all the same. If you wish, you can try to negotiate on the spot, but I do not guarantee that it will work out. For all the same standard numbers.
>> >> August 12, 2010 9:32 am by
>> >> Good morning Elena,
quoted2 >> >>> This is Oleg.
>> >>> - 8 days (bus) on August 21, 2 people. I'm waiting for an answer to my questions.
>> >>> Payment 17 August.
>> >>> Sincerely,
quoted2 >> >>> Oleg.
>> >> Deputy director : Elena Shapoval
>> >> LLC "Magic Travels"
>> >> 7, Vladimirskaya street, office 1
>> >> Kiev, 01025, Ukraine
>> >> Direct line: +38 (044) 360 47 34
>> >> Fax: +38 (044) 278 77 38
>> >> Mob: +38 063 804 65 20
>> >> E-mail: [email protected]
>> >> www.magic-travels.kiev.ua