Author:
Date of purchase: 03 january 2019 Written: 10 january 2019 |
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Travel agency: MAKiNTOUR (Lutsk) Service type: пакетный тур, отель |
The service provided by the agency was very good. The manager Irina helped us with the choice of the hotel, she immediately said that the food would be very good, she also said that we should not find fault with the cleaning. She constantly accompanied us, found out how the flight went, whether we were on excursions, she was constantly interested in us. When we flew there, everything was clear with the transfer, like in a pharmacy. On the way back, the entire flight was delayed, but not through the fault of the tour operator, but through the fault of the tourist. The situation was such that literally a couple of minutes before the plane's departure, a drunken tourist was not allowed on board and we waited for the documents to be redone and his luggage to be taken out. As for the tour operator JOIN UP, they worked perfectly, everything was good and on time.