Date of purchase: 01 october 2014 Written: 18 november 2014
2.0
Travel agency: Luxe Way (Kyiv) Service type: экскурсионный тур
We bought a tour with a loud name "To Slovakia for a multivisa". Both my passport and my friend's are simply dotted with multiple visas and already have a second valid one. As a result, it turned out that the tango travel operator had no idea to make multi-visas for us, the tour was called differently - Slovak Paradise, they simply submitted documents to Uzhgorod and did not make any efforts to justify the name of their agent. As a result, 4 people received multi from the strength of the whole bus. And the operator was simply perplexed - we did not promise anything and our name was not about multiple visas, we did not do this and all claims were against the agent. I think that the distortion of the name of the tour is a consumer deception.
