Travel agency review JoinUp Туроператор (Kyiv)

There are problems with flights. The travel agency needs to do something about it.

Author:
Date of purchase: 19 july 2019
Written: 31 july 2019
6.0
Travel agency: JoinUp Туроператор (Kyiv)
Service type: пакетный тур, отель, авиаперелёт

We flew from Zaporozhye to Antalya. They also returned.

There were no problems with transfers. In this regard, well done. But here's the flight back and forth...

1. There the flight was delayed due to bad weather for 2 hours. Everything is ok, only we arrived at the hotel at 23:00. It is clear that in this case the tour operator is not to blame, but as if he did not care, even if we settled at 3 nights. Like "well, it happens."

2. But back - the flight was postponed for 7.5 hours. Only before. They were supposed to take off at 11:35, and took off at 3:55. Accordingly, our last night burned down.

It's still half the trouble. Only now we learned about it at 4 o'clock in the afternoon, and some other tourists in general at 7-8 pm. Since the tour operator does not notify about such things in any way and you have to constantly run to the reception to check.




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