Feedback about the travel agency Join UP! Travel agency

I chose the tour on the Internet, I didn’t even have to call on them. The guys explained everything verbatim, sent all the information, Viber communicated with them about everything. If a question arose, they answered regardless of time: it was in the evening or in the morning, or even closer to night. They answered all my questions. Good quality of transfer, there were no problems on the road and with flights, everything was on time. I absolutely loved everything. But our guide was terrible. He brought one woman to tears, because she was late for 5 minutes and all the subsequent time he treated her with disdain, ignored her. Not only did he make an appointment when the bus goes to the beach (and all the people came to rest and wanted to go to the sea), he also behaved so obscenely. He shouted that they wrote a refusal and brought down where they want. Well, we also wrote a waiver. Because the bus runs on schedule, it makes no sense to sit in the hotel, because the pools are cold, of course everyone wanted to go to the beach. That's why we had to take just one free tour, and look for the rest from the locals, because we didn't want to take tours from him.

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