The worst tour operator Joinup!!!

We rested from 12.05 to 19.05 in Alanya, May Garden Hotel.

We chose the hotel ourselves, there are no complaints about the hotel and the services provided by the hotel!

But the attitude of the tour operator, namely the guides, the tour operator's employees and the very attitude towards their tourists - customers - is just awful !!!! First of all, you are considered a wallet, not a person!!! We went on an excursion to Pomukkale - the excursion was supposed to last 15-17 hours maximum, this is with the road and the excursion itself, we were brought to the hotel after 22.5 hours, the very presence on the territory of the historical site lasted 2 hours! The rest of the time we were taken shopping, forcing us to buy, apply for loans, borrow and TP, they brought us to FIVE stores, instead of giving enough time for an excursion !!! This is one tour. And on their own head they agreed to a shop tour that was offered by a guide - a representative of the tour operator! We were taken one way as promised in a separate bus, everything is ok, since two children went to buy leather goods and then the most interesting thing began - to get back, in short ... they put me and the children on a box in the trunk and in such conditions we got to hotel. Experiences from Joinup never again!!!!

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