Travel agency review Join UP! Турагентство (Brovary)

Arrogant, rude attitude, Terrible organization.

Author:
Date of purchase: 01 august 2018
Written: 04 september 2018
2.0
Travel agency: Join UP! Турагентство (Brovary)
Service type: пакетный тур, экскурсионный тур, отель, авиаперелёт

We have never met such arrogant, rude attitude towards tourists.

Excursions are stupid and expensive, the organization is terrible. We took an excursion to the canyon and the blue abyss costing 50 dollars per person. The tour route did not correspond to the declared one, they also demanded an additional payment of 10 dollars per person per type of mandatory wetsuits for the blue abyss, they didn’t answer the question why if the air temperature is 40, the water is 34 and everyone will swim in masks without diving, in the end we were not answered they just showed this abyss and said you can’t swim, although a lot of tourists from other sightseeing buses simply swam in masks.

The guides at the hotel are just one sheer rudeness, people who did not take excursions at all were considered outcasts, they almost threatened them that they would not find out about the flight.

To describe the attitude of JoinUp employees towards tourists, I will quote the guide’s phrase when checking out from the hotel and moving to the Airport:

- "Your vacation is over, go home"

In general, think 5 times before using the services of the Join Up Tour Operator




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