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Date of purchase: 01 september 2017 Written: 19 november 2017 |
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Travel agency: Join UP! Турагентство (Zaporizhzhia) Service type: пакетный тур |
Good evening everyone. We flew to Turkey at the end of September 2017. I thought for a long time whether to write a review or not, but still decided to leave my opinion about this company. We went to the Side Premium 5 * hotel or the old name of the hotel: "Oz Hotel Side Premium Hotel 5 *". The hotel is located 9 km from Side itself and not so far from Manavgat.
The rest turned out to be wonderful, we really enjoyed the sunny days spent there.
The hotel staff sometimes pleased us, sometimes upset us, the attitude towards Russians is so-so, as in all of Turkey, in general.
The hotel is good enough for its money, the only negative in the hotel is the cleaning, it is lame everywhere.
BUT THE BIGGEST MINUS WAITING FOR US AHEAD! AND THESE ARE GUIDES FROM THE COMPANY JOIN UP!
We were spoiled for 1 day, we spent it in vain, because our guide, whose name is Emran, forgot, or did not add us to the list of tourists for Rafting. We booked not so many excursions with our guide to forget about us. Only 3 excursions for each of us. The three of us went, went diving (the most magical impressions remained), quad bikes (absolutely not worth the money) and this is the very rafting that we so wanted to get to, but the guide decided otherwise. We waited for the bus for 3 hours under the hotel, then they sent us another guide, Anwar, whom we saw for the first time in our lives. It was sent to us to supposedly solve our problem. We called Emran, he swore that the bus had already left for us, they often called each other and spoke Turkish. For a long time they stirred up this matter, and then it turned out that Emran had already quit the company and our new guide is now Anwar. We postponed rafting to another day, we had to change all our plans, this left an indelible bad impression about the company and the sediment that was present until the end of the holiday.
I am satisfied with my vacation, but I don't want to go through this company again.
Have a good vacation everyone, let such troubles not happen to anyone, in a foreign country and all vivid sensations)