Author:
Date of purchase: 04 september 2018 Written: 12 october 2018 |
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Travel agency: Intravel Tours & Tickets (Kharkiv) Service type: пакетный тур, отель |
Intravel Tours is not professional in informing clients. We were not told at all about the deposit account of the trip, we did not know that we need to use the entire amount due, otherwise the balance will not be returned to us. Of course, we did not lose much, but the fact itself was not pleasant. It's still money and such negligence is unacceptable. Many people who traveled with us also did not have information about the deposit and lost large sums without the possibility of a return.