Travel agency review Happy Columbus (Kyiv)

Rudeness, lies, overpricing, incompetence and a brazen divorce - this is the real "HAP

Author:
Date of purchase: 04 june 2012
Written: 05 june 2012
1.0
Travel agency: Happy Columbus (Kyiv)
Service type: пакетный тур

I called this "wonderful" company today ... What can I say? I asked for the cost of the tour at the SeaGull Beach Resort in Hurghada and asked that the flight was not overnight, this was a very important condition. To begin with, I was rude, saying that no one would adjust flights for me, and I was asking too much. Although on June 22 and 26 there are flights both at 3-50 and at 15-05. After I said that I could consider night flights, the tone changed somewhat, and it even seemed to me that the manager began to listen to me. She asked me to clarify what dates I need and how many people are flying with me. After a long search, I was finally announced the amount - 948 USD. SNGL number for 7 days all inclusive, although in the search on their website the price is 755 USD. And my friends bought a tour for the same dates, though two weeks ago, for 1024 USD. but for TWO!!!

As for the discount, which is written on their website “PICK A TOUR TO EGYPT OR TURKEY YOURSELF AND GET A 5% DISCOUNT”, I was told that it does not apply to all tours and mine, as unexpected)))), it does not apply.

In addition, I asked about the difference between the SeaGull beach resort and SeaGull club resort hotels, they told me that these are two completely different hotels, although the Eagle Travel travel agency explained to me that this is one hotel, they just called the new buildings CLUB , by the way, the same tour was offered to me for 735u.e.

She doesn’t know anything about the hotel itself, so she can’t tell anything about it and it’s not at all clear whether they need customers or not.

Rudeness, lies, overpricing, incompetence and impudent divorce - this is the real "HAPPY" from Columbus




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