Terrible organization, ill-conceived program, ignoring feedback!

In short - do not go anywhere with them and never! Guys are unrealistically freaked out! I travel a lot, I had experience with both agencies and operators (both positive and not so good). In recent years, I organize everything for myself. But here I wanted diversity, so to speak, to have an active holiday, but at the same time: a) everything was thought out for me and b) there were cool people to chat and unwind. I must say right away that I received point b). But as for the organization - it's just tin! And the way they deal with dissatisfied customers is even worse. I will make a reservation that we understood that we were risking, because the agreement between the Ukrainian company and us, Belarusians, means that we will not prove anything to anyone. We said goodbye to money a long time ago. They refused to negotiate, saying that all changes in the program and hotels were agreed with us and that we confirmed our agreement. When asked when it was and how it happened that no one remembers it, the answer never came. Therefore, I really want no one else to fall for the beautiful words and pictures of this office. Everyone in the group was extremely dissatisfied!

Detailed review here: https://vbutsich.livejournal.com/17400.html

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