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Travel agency review GOSHtour (Odesa)
Scandinavia
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Author:
Date of purchase: 22 august 2013 Written: 09 october 2013 |
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Travel agency: GOSHtour (Odesa) Service type: экскурсионный тур, оформление визы |
In violation of the Law of Ukraine "On tourism" and the Law of Ukraine "On the protection of the rights of travelers" before the contract for the tourist service of the tour by the agent "GOSH-TOUR" was not given tourist services at the full obligation, but itself: not given medical protection for the hundredth of the tourist trips; characterization of hotels, rules of time shift in hotels; wash the shoes of the language insurance; rozmіri insurance financial security; the tour program and can be changed in the program; information about the sightseeing service is not given in full; Changed the hour of re-buying at the tour from 11 to 10 days; no hour of transferring the TOURIST lane at the Clarion Hotel Oslo Airport m. Oslo (Norway) mind.
Gothenburg did not have a free hour, that did not propagate excursions “A boat trip along the canals of Gothenburg” and “Museum of the concern “Volvo”; not organized at the same time from the TOURIST metro station from the Lviv metro station to the Ukrainian-Polish cordon (there is a small delay for 2 years), as well as the arrival of the Tourist from the Gdynia metro station (Poland) to the Lviv metro station (in the voucher, the hour of arrival is indicated at 23.00 09/23/2013r), as a result of which the “Tourist” missed the Lviv-Odesa train (the train departed on 09/24/2013 at 00.42, and the tourists arrived at Lviv metro station on 12/24/2013 at 01.30.
); before the agreement was laid down, no information was given about the group's clerk and contacted him; it is not specified about the hour and space of intermediate teeth and transport success; no information was given about the type and subject of the excursion service; no information was provided about the name, address and contact phone number of representatives of the tour operator or organization, approved by the tour operator to accept scarg and claims of tourists, as well as addresses and telephone numbers of diplomatic establishments of Ukraine tourist prices are more expensive - as a result of which the trip was not handy, it caused discomfort.
