Travel agency review Delta Lux (Kyiv)

Terrible attitude towards customer

Author:
Date of purchase: 04 september 2017
Written: 27 september 2017
1.0
Travel agency: Delta Lux (Kyiv)
Service type: экскурсионный тур

The group was 18 people, in connection with additional checks at customs in Israel, 10 were detained, after passing the check it turned out that no one was waiting for us and we had to take a taxi for 200 USD. and go to the hotel on your own. The level of hotels is normal, but food is cut.

a lot of additional payments for excursions. on the refusal of one of the tourists to pay for excursions and the refusal to go on them, threats began to land in the middle of the country by force.

here's a story

they offer to insure the tour, in case of non-arrival due to customs, but in fact, after non-arrival, no one returns the insured amount.




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