Author:
Date of purchase: 09 may 2016 Written: 16 september 2016 |
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Travel agency: Dambrovsky Tour by TUI Турагенція Одеса (Odesa) Service type: экскурсионный тур, другие услуги |
1. Having received a letter from Leonid, I realized that here it is - a travel agency with which I want to cooperate. All those hundreds of calls in half an hour from different operators only upset me and caused a note of indignation. After reading the letter, everything became clear, and there were no questions about looking for another operator. In the letter, Leonid clearly described everything with details. 2. Upon arrival at the office, I was pleasantly greeted with a smile, sincere joy and kindness. We discussed all the nuances, signed a contract. With any questions, changes, we called up and talked. They solved everything immediately and quickly. When we had a problem with the feed, we solved it within a day, changed the tour. We quickly collected the documents and applied for a visa without any problems. result - a visa in the passport and the tour took place. Trip 2 - we did everything together, Leonid is very well versed in this area, he knows the nuances. Yes, we had moments when we both didn't know "what's next", and after a short period of time we found a solution to all issues. The result is a visa, a trip, a sea of impressions. 3. Would I recommend a travel agency? - Do you have any other questions? Of course yes! Of course, I will advise, and already advise you to contact this agency. You will hardly find such a wonderful attitude, empathy for your tourists anywhere else. I strongly recommend contacting "TPG Agency"