Terrible service and support

We flew to the Emirates with Coral Trave. Excursions were purchased from the same company, because from the street prices for excursions were similar. The hotel guide ZAUR ALIYEV (t. No. -971588194137) either does not know the content of the excursions that he offers, or tells in a way that is beneficial to him, but at the first meeting he told only about 4 excursions, when asked about the rest, he began to be rude, like " What? No husband? You pester with questions" or "You will ask questions to your husband ...", etc. Deceived by the content of some of the tours we purchased. Money for services not rendered was barely able to be "knocked out" of him, tk. it was not possible to meet him or contact him by phone in normal mode. He also reprimanded for calling him through the hotel phone, like "they wanted to set him up." Answered "I have no time to meet with you, I work." To the question "Are we not your job?quot;, he answered that if you don't like it, you can complain to the company! In short, the service of such EMPLOYEES of Coral Trave left an indelibly DISGUSTING impression of the company as a whole! I hope management reads customer reviews and takes action...

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