Rudeness and arrogance of staff

In Dnepropetrovsk in the "Most City Center" opened a new point of sale, this tour anenstva. I have used their services in the past and never had a problem. I decided to take a tour for the May holidays for a couple of weeks.

The woman Anna, who took over my service, began to tell me smartly what I needed and how I needed to relax.

For a long time I could not interrupt her in order to fully state the concept of my planned vacation. I managed to at least determine the direction, and then, I think I'll figure it out when I get the first tour options in the mail.

I left my phone number and email.

Two days of silence.

Only after I called back to Kyiv, she called me back and dropped the trip option to the post office.

He categorically did not suit me in several ways.

During communication, she constantly had an edifying tone, and again it was almost impossible to interrupt her.

Then she dropped two more options. And ..... started calling.

I have a meeting - she doesn't care. Hang up the call, call back immediately. You speak on the phone, he calls and does not hang up, preventing me from communicating with the second call. After, as soon as he was able to free himself, he immediately called her back.

And then it turns out that she is the most important director in CoralTravel, which turns out that I violate all possible canons of behavior. That I must, in order to please her, quit all my affairs and communicate with her.

This time it was not possible to insert at least a couple of words at all.

All this was rude and aggressive.

Such people must be kept at a distance from customers.

Tip for travelers, if you want to save your nerves, go elsewhere.

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