Travel agency review Anex tour Позняки (Kyiv)

Not a nice divorce!

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Date of purchase: 22 may 2021
Written: 23 may 2021
1.0
Travel agency: Anex tour Позняки (Kyiv)
Service type: пакетный тур

Contacted to purchase a tour for the company. Three families. We counted the tour, a good discount. They wanted to buy additional insurance for one family, they announced the amount of 7 euros per person, but the manager Natalia calculated 7 euros? 3 people 1410 UAH Then, so that the flight back would not be at 8 in the morning, but at 15:45 she asked for another 10 euros per person, everything is fine with her mathematics. Arrived within an hour to the office, for registration. The price has already been raised by one and a half thousand UAH .. Well, ok, maybe it happens like that. I sat for an hour, the manager was doing something on the computer. Surnames were misspelled, well, ok, it happens. We signed a contract with a price, issued a receipt for an advance payment, assured that everything was ok. And two hours later she called to say that she entered the data and again the price increased, but by 3 thousand. How ???? Price increased twice in 3 hours??? In fact, the documents issued do not mean anything. After sitting there just like that for an hour, the person didn’t even book anything ... then you can see she drank tea and decided to do work ??? There is no limit to indignation, it is a pity for the time spent. And to all the indignations, the answer was received "sometimes" choose another hotel if the price does not suit you




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