Travel agency review Anex Tour (Kyiv)

Disgusting service in a basic hotel

Author:
Date of purchase: 26 august 2018
Written: 11 september 2018
1.0
Travel agency: Anex Tour (Kyiv)
Service type: экскурсионный тур

Guide at the hotel in Sharm:

1. Vtyuhivanie tours do not stop, lie a lot. So you, under the fear that you won’t fly away and you need to urgently register, will be driven to a two-hour meeting, where you will be actively sold tours, half of the information about which will be untrue. This will take place in the beautiful morning time that you could spend on vacation, and not in the heat of the afternoon, which would be somehow understandable.

2. Was very upset by the forced shopping during the "city tour". They promised to take another hour to show the mosques, as a result, the "tour" took half a day, of which most of you are sitting in a store with prices x3 to the market. For this conditionally free tour, pay with time and nerves.

3. The excursion on the yacht was the apotheosis. From small:

"beautiful massage therapist" = dumb massage chair

"40 minutes of diving" = 5-10 minutes you are led by the hand around the reef to take pictures and sell photos for $20. They won't let you swim

"full service, waiters on board" = a couple of bottles of sprite and a bottle of water - come pour

But the main thing:

The whole impression of the trip was spoiled by the assistant instructor, who rudely harassed my girlfriend when I went for a swim. It’s embarrassing to write in detail, but it was natural tin. The reaction of the anex on the spot "Excuse me, do you want us to give you pictures for $ 10 and not $ 20?quot;. We were still in some shock to adequately respond to such impudence. Came to the guide at the hotel. After the shock, they wanted to refuse a trip to their "disco". Cheap trip for $10 per person. They talked about what happened. Anex's reaction: "We're sorry, I'm sorry. We won't work with this instructor. And you can't refuse the disco, look, there are rules." We didn't need compensation. We needed respect and an attempt by the people to whom we entrusted ourselves to at least somehow smooth out what happened and show what they take money for.

Brief conclusion - go around Anex on the tenth road. It makes no sense to overpay them for excursions; with the same risks, you can go several times cheaper from the street. A lot of words, a minimum of actions when something really happens.




Comments (0) leave a comment