just a travel agency

Good evening everyone! Let's start with the bad. When choosing a tour, we paid attention to the reviews about the anextour agency, despite the fact that the same problem was constantly mentioned - constant transfers of flights. I understand that now the employees of this agency will scream and prove that I got my 8 hours and that their airline takes care of passengers and reschedules flights for technical reasons ... But it’s stupid to shift the flight from 6.00 to 15.00 and report it for knocking, how weird!!! The whole day was stolen by this travel agency. These are the problems that are often described in the reviews. There was a whole plane like that, at least our flight was not rescheduled, and for some the same scheme worked here. But the most wonderful thing happened at the hotel when meeting anextour staff in Egypt. We were introduced to a certain Galal and his colleague, I don’t remember the name, and I don’t want to. It's just a rampage of rudeness here. In order to gather people for their trips at crazy prices, they hysterically proved to us that a red flag was hung on the sea, which in fact was not so !!!! and most of all I liked the "cool" gift from this office - a decrease prices for excursions for 5-10$. Okay, maybe, who needed it, but we are used to getting acquainted with countries without tour guides. And so, two caring Egyptians offer to stay, moreover, I had to wait until they downloaded their laptops, and then they demanded that I write a refusal of excursions on their excursion papers and an obligation not to use offers from local, other tour operators, threatening travel agency insurance.) )). We were taken away vouchers and told to come for them at 18.00. But, when I came for a voucher, they pointed me to the couch in a boorish way, supposedly the Egyptian comrade was terribly busy, stupidly sat at the table and clicked something in the laptop, it lasted about 15 minutes, his friend tried to joke stupidly. Thank God we were lucky and we did not contact the proposed excursions, especially to Israel. It turns out that the real company is not responsible if the Israeli customs did not let the person in. Go wherever you want, and by the way, the money for the tour is not returned. They took you to the border, and then your problems.

... But thank God, everything was compensated by the hotel itself and the desire to just relax.

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