Travel agency review Anex Tour Туроператор (Kyiv)

sharashka office, cunning guys

Author:
Date of purchase: 30 april 2018
Written: 17 may 2018
2.0
Travel agency: Anex Tour Туроператор (Kyiv)
Service type: пакетный тур

Before buying a tour to Turkey, I read about Azur Air, the airline that Anex Tour sends. So, more than half of the reviews were negative (mostly, it was about the fact that these guys are very fond of rescheduling flights half a day earlier, thereby reducing people's rest and spoiling their mood). This alarmed me very much, but the tour agent (friend) assured me that everything would be fine! Ok, we trusted her and flew ... everything went there ok and more or less on time. It's time to think about the way back ... but it turns out that we are thrown onto another flight that flies 14.5 (!) Hours earlier, and, as a result, instead of flying, as they should have, at 23:30, Our flight was rescheduled for 09:00 the same day. As a result, a night without sleep, packing our bags in a panic + the road home without food and water, since we were completely unprepared, having learned such news late in the evening, thinking that we still had a whole day left ...

Azur Air is the airline of Anex Tour, so this operator runs the show. I strongly do not recommend contacting them, as you will play the lottery.




Comments (10) leave a comment
аватар simba4444442
simba4444442

Yes, we know about the consular fee, the fact of the matter is that children traveled, who, by definition, should not pay it, or if they do, then of course 35 euros. like everyone else, but 15 is just money for a travel agency. we just made our conclusions - a child of one is nowhere else and never! especially in terms of money it is really more expensive than a regular tour - at a price on the operator's website of 325 euros. we paid 395 - that is, for two more teachers. although if 15 children pay extra 75 euros (15x75), it turns out 1125 euros - not just the price for a tour for two teachers, but for bread and butter for a travel agency. so neither your child nor you yourself will get any joy from an independent trip without parents you will be glad that he went all the way to Paris itself. And I also forgot to note that the hotel in Paris was, as usual, outside the city and made such a negative impression even on inexperienced children that they did not dare to undress and slept on their blankets in clothes, so beds were not changed after previous clients and would have to sleep in other people's hair. adults would of course throw a scandal. but tired children, of course, are the most profitable and unrequited tourists.

Wed, 18 Apr 2012, 09:57
аватар Cattleya-1
Cattleya-1

Conclusion: the company loves money very much !!! and the rest on the side
As for hotels, unfortunately, this is a bitter truth. In Paris itself, all hotels are expensive and very dirty, so travel agencies always book those outside of it. They are more comfortable. You should always be prepared for “bad for our people” breakfasts: they are minimal in France. As for the order, this is a big minus for the company itself. The tour operator enters into an agreement with the hotel and must control all the conditions for the stay of its tourists. The hotel itself is preparing to receive guests. On the territory of Europe, in all hotels, the check-out of people ends at 12:00, and the check-in of new ones begins at 14:00, which means that the hotel has 2 hours for “cleaning” ... Your children had the opportunity to face very bad conditions ( (((It shouldn’t be like this, it’s just that it turned out to be a very cheap hotel or some kind of motel for the tour operator himself (((

The most annoying thing is that such seemingly trifles spoil all the impressions of the trip itself. 100% that the children, apart from fatigue and such unpleasant moments, did not remember anything.

Wed, 18 Apr 2012, 12:15
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