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- Worst travel experience ever
Travel agency review Anex Tour Туроператор (Kyiv)
Worst travel experience ever
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Author:
Date of purchase: 02 june 2017 Written: 23 july 2017 |
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Travel agency: Anex Tour Туроператор (Kyiv) Service type: пакетный тур |
We bought a tour in advance, chose a hotel, the operator got "in the load".
I really regret that I did not read the reviews about the operator right away.
Since we, with a small child, specially chose departures during the day. As a result, 2 weeks before the trip, both departures were moved to the early morning and we were forced to spend two sleepless nights on the road.
No requests to either the operator or the agent were successful. The only answer is "no one is responsible for this", take what we give. We are not going to answer any questions.
Terrible attitude towards customers, terrible service, spoiled vacation and just cheating customers.
