Date of purchase: 01 february 2019 Written: 16 april 2019
2.0
Travel agency: Anex Tour Туроператор (Kyiv) Service type: пакетный тур
Bought the tour in two months. When the documents were sent two weeks before departure, I looked at the prices again on the website. They have become a third smaller! On request for a fair recalculation, I was sent (I have correspondence with rude answers). Yes, recalculation is not formally described anywhere in the rules/contracts. But there must be a human attitude and flexibility in such egregious cases. I will advise everyone not to work with this travel agency.