Under the guise of 5 * sent to 3 * and did not see that we were with a small child. ASSHOLS!

We sold a tour to Armas Labada 5 * and booked a room for us in Armas Park 3 * with a view of the trash and construction site.

We lived on the 3rd line, 400 meters from Labada, we went there, but this never covers all other impressions.

As it turned out later, this is an established scheme, they sell you 5 *, the voucher says Armas Labada 5 * Park standard room. It never occurred to us that the Standard Park is a completely different hotel, and even 3 *.

In general, Anex is freezing and already after our check-in on the first day, they deleted all our data from the database, they thought that they had covered their tracks and we supposedly didn’t fly anywhere.

It’s good that at least we still returned home on time, since the child is 11 months old and we had neither the strength nor the desire to make a scandal there, although it was worth it! Now we have written an official request for a refund together with the manager from the travel agency, everyone is freezing.

So let's sue, let the bastards know how to cash in on people and not disdain to substitute even small children. On the last day, we met the same couple with an 11-month-old child, who paid $ 1,400 and were also settled in this vile Armas Park, which they also learned about on the spot.

In general, this is a scam from the tour operator and the hotel, which are in collusion, if they think that there is no justice for them, then they are very mistaken, I have a lot of free time on the decree and they are guaranteed litigation, this is a matter of principle, not even money. Maybe this will calm them down a little and they will be ashamed to trade in fraud.

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